On the House: Loan payoff didn’t come as planned

By the fall, Cassidy had had enough. She contacted a Columbus lawyer, Troy Doucet, to sue Bank of America, which he did in January.

“I never dreamed this would happen to me,” she said. “I try to do the right thing. I pay my bills. I live within my means. But I’m concerned about others. If this happened to me, what about those who can’t hire a lawyer or don’t have the time to pursue this? Do they just go ahead and pay these bills?”

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