Help! The Bank Charged Off My Debt — After I Paid It

Q: After I paid a debt to my bank in full, I saw on my credit report that the bank reported it was charged off. What does this mean and how can I get it fixed?

A: It can be jarring to see an account marked as “charged off” when you thought it was paid in full. And if this happens to you, it’s a good idea to dig a little deeper into what’s happening.

“If a bank is indicating an account is charged off, then I would inquire from the bank as to the reason for the charge off,” Troy Doucet, a consumer attorney in Dublin, Ohio, said in an email.

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